Royal Vegas Casino

Royal Vegas Casino
Ratings (5/5)
Royal Vegas Casino Details
Software Microgaming
Deposit Methods Abaqoos, Bank Wire Transfer, Boleto, CartaSi, ClickandBuy, Delta, Diners Club International, eCheck, ecoPayz, eKonto, Entropay, EPS, Ewire, EZIPay, GiroPay, iDeal, Instadebit, Maestro, MasterCard, Moneta, Multibanco, Neosurf, Neteller, Nordea, POLi, PostePay, Przelewy24, Skrill, Sofort, Solo, Switch, Ticket Premium, Trustly, Ukash, Visa, Visa Electron
Withdrawal Methods Bank Wire Transfer, ClickandBuy, Eco Card, Maestro, Neteller, PostePay, Solo, Switch, Ukash, Visa, Visa Electron, Instadebit, Entropay, Nordea, EPS, CartaSi, EZIPay, Diners Club International, Skrill
Withdrawal Times

EWallets: 24-48 hours

Credit / Debit Cards: 2-5 days

Bank Transfers: 3-7 days

Cheques: 7-28 days

Pending Time: 24 hours

Withdrawal Limit C$5000 per week
Casino Type Instant Play, Mobile
Manual Flushing No
RTP Audited by eCOGRA
Currencies Australian dollars, Euros, New Zealand dollars, Norwegian kroner, British pounds sterling, Swiss francs, US dollars, Brazilian reals, Denmark kroner
Languages Chinese, English, German, Hungarian, Italian, Japanese, Norwegian, Portuguese, Spanish, French, Greek, Russian, Turkish
Licences Malta Gaming Authority
Owner Digimedia Limited Casinos
Established 2000
Live Chat Yes
Most popular Royal Vegas Casino slots
  • Royal Vegas Casino General information
  • Royal Vegas Casino Reviews
  • Write a Royal Vegas Casino review
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General information

Royal Vegas was introduced and launched in the year of 2000. It belongs to the group of Fortune Lounge which is recognized as one of the imperative providers of web-based casino services for more than 20 years.

Due to this reason, the quality of this online casino is quite high. It has been designed, managed and operated proficiently to grab the attention of the new gamblers and keep up the old users. The brand is entirely licensed and authorized. The competent authorities are behind it, so the gamblers money and security are not on risk at Royal Vegas.

This site is considered to be one of the most excellent web-based casinos across the globe as the developers keep it up-to-date. It offers a wide range of games that have the coolest features. Its graphical representation is more than impressive and engaging.

The designers have worked competently on the layout of the site. In addition, there are many offers provided by the Royal Vegas Slots which amaze all the users. The interface is user-friendly and mobile-friendly as well. So, the users can enjoy playing the games on their mobile phones without having any sort of navigation problem.

The primary goal of the site is to provide fair-play to the users. A special team takes care of the security measures due to which the site is entirely reliable and dependable.

When it comes to the payments security, the site uses a Digital Encryption Technology through which it controls the web-based gaming platform. Therefore, the payment processing is done securely and rapidly.

Bonuses & Promotions

Royal Vegas Games has to provide diverse sorts of welcome bonuses to catch the eyes of the users. The welcome bonus could easily reach up to 1200 dollars. Moreover, it is linked with the Free Spins which can go up to 40. So, all the new users will certainly get a welcome bonus along with free spins.

There is a number of casinos that provide deposit bonuses. Well, Royal Vegas is also one of those, yet it provides deposit bonus only on first 3 deposits. It is explained below, have a look:

  • On first deposit, the players will get a 100 percent matching deposit bonus which can go up to 250 dollars.
  • By making a second deposit, the players will get a 25 percent matching deposit bonus which can go up to 200 dollars.
  • On first deposit, the players will get a 50 percent matching deposit bonus which can go up to 750 dollars.

Those users who will deposit significant amounts in their account can get a bonus of up to 1200 dollars. The big amounts can range from 400 dollars to 1400 dollars. On the other hand, they can make deposits up to 1200 dollars to maximize the initial deposit up to 1000 dollars.

It is imperative to remember that slots, Keno as well as scratch cards are counted towards your 100 percent aim. The rest of the games are usually counted less. There is a couple of limitations and restrictions on some of the games, yet they are ignorable when the users see the big bonuses.

The users can play the games either with their bonus balance or account balance. All the bonuses go into the bonus account while the regular winnings go into the regular account. In the event that you are a small player, then it would be difficult for you to get your hands on the huge bonuses.

In case you are a big player, then you can easily get your hands on these bonuses. In short, the bonus features are imposing and remarkable.

Software Providers and Their Best Games

The software provider of the site is none other than Microgaming which is known as one of the proficient software makers and suppliers. It has a strong reputation for offering top quality games which have beautiful graphics and music. Microgaming slots at Royal Vegas have amazing features which include progressive jackpots, Free Spins, bonus rounds and so forth.

Microgaming has a long history of offering high-quality slots that could meet the latest standards. It is offering slot games for a long time. The company is familiar with the advanced patterns and trends so that it could provide a platform which is admirable for all gamblers.

Fairness, reliability, and quality are the things that are guaranteed. Random Number Generator is used by the Microgaming platform to run Royal Vegas Slots. This platform is included in one of the protected platforms over the web. So, the site provides payment methods that are easy to reach by all and secure.

Encryption technology has also been utilized to make the platform completely safe and secure from the scammers. Furthermore, there is a trained staff that provides superb customer support. This staff deals with the customers properly and friendly, so that they are free to ask any question regarding the site or slots.

The slots of this site are divided into diverse sections. There are more than 500 games present on the site that are based on different themes. All of them are readily available to play. The site provides numerous gaming options to the gamers that can raise their gaming experience as well as an entertainment level.

Payment Information

When it comes to the information of payment, then the site is quite secured. It provides a wide variety of payment options to the gamers. Due to this reason, they can choose any method which is feasible and convenient for them.

However, the users need to keep in mind that the methods accepted by the site might vary relying upon their residence place. These methods include prepaid cards, bank transfers, debit cards, credit cards, e-wallet services and others.

Credit/Debit Cards

Both these cards are accepted in a number of web-based stores, gambling and gaming websites. The gamers have the opportunity to utilize their debit and credit cards in accordance to make the withdrawals or deposit easily.

The site enables its users to make their transactions with the help of other cards as well. These cards include Visa Electron, MasterCard, Maestro and so forth. However, the Delta Debit Card could be presently utilized for making deposits only.

The currencies in which the players can make transactions include AUD, CAD, GBP, EUR, USD, NOK, SEK, CHF as well as NZD.


E-wallets are one of those payment methods that are utilized by most of the online gamblers. These services come in handy. They are quite fast and reliable as compared to the services of the card. In addition, they are easy and simple to use. E-wallets include Skrill, eCheck, Euteller, GiroPay, POLi, iDebit, Nordea, PayPal and so forth.

Licensing & Location

The license of the site has been issued by Malta Gaming Authority. It is regulated and controlled by eCOGRA which has a big name in the web-based gaming companies.

The countries whose players are not accepted by Royal Vegas Games Casino are mentioned below:

  • Pakistan,
  • Afghanistan,
  • the United Kingdom,
  • France,
  • Australia,
  • Belgium,
  • Palau,
  • Portugal,
  • Hong Kong,
  • Israel,
  • Italy,
  • Denmark,
  • Spain,
  • American Samoa,
  • Romania,
  • Turkey,
  • Yemen,
  • South Africa.

eCogra has reviewed and checked all the games to make certain they are completely fair and are according to the standards of gambling. In the event that you need to know the gaming state of this site then you need to check the monthly report of eCogra.

You can also check out the games payout rates of the previous month. The nominal rate of the returns is quite admirable and goes up to 96 percent. It is assured that all the slots will run fairly.


Royal Vegas Slots have a lot of features that will mark the interest of the gamblers and gamers around the world. The security, excellence, and reliability are there. The bonus features are advantageous, and there are a lot of payment methods. In short, it is a recommended casino online.


Read slot reviews from real players.

Nathalia Case
9 March 2023
Well I won a progressive plus some other winnings $5,500 - it was a head ache just to receive my money. Sent documents in and got denied and asked for other documents. In the end I just spent the money in casino where it could of paid of study fees or went towards medical expenses. This is the first time iI have ever played an online casino and to be honest iI will warn all people. This sight has worst customer service, they also lost a $400 bank transfer and confiscated $1001.00. Emails were never emailed within the 12hrs and when I rang via telephone apparently the man could not assist me and told me to email. I wish I had read the reviews about this site as I would of never joined. so, just bare in mind while you are paying to play their casino - they are happy to take your money But, when you are wanting your winnings to get a head in bills , self improvement or house hold items - they do not care and will make you jump thru hoops. whatever helps the sleep at night.
Regina Powell
26 February 2023
I have sent a bunch of email in different email addresses and I didnt got an answer. Thats the only casino that provides Microgaming and no other providers. I have decided to stop playing there when i saw what other are saying about it.
Tomas Shannon
11 February 2023
They just dont stop calling me! Its been going on for over a year now and I am so fed up with it. They keep trying to direct me back to their website where they say I can go through a process to stop the calls and I keep telling them I dont even know what my username, password is or what email I used to get back on their site but that has fallen on deaf ears. I am so sick of them calling me that now, as soon as I hear its them I just hang up. I would NEVER use their site again after all the harassment which I have received. I feel like they are stalking me with all the unrelenting phone calls!
Vanessa George
9 October 2022
Absolutely nothing positive to say about this casino, the delay time is way over 15 mins on live chat, then they dont answer questions. Very rude!
Keon Wilcox
20 August 2022
Returned to Royal Vegas after 12 months as thoughts would give them another chance. Please dont go near them or realise they have a LOT of games that never pay out eg What a Hoot low payout game spent 1400 and never got more than 50 dollars twice. Compared to Gaming Club there is no comparison with payouts. Dont know if spent all their profit on promotions but must be going somewhere. Please stay away and 2nd time I have used them and same resukt
Nikolai Rosales
23 June 2022
I dislike that this casino is very fast when u need to deposit money but when u wanna withdraw money u cant get it, I asked for a 50 euro withdraw and it took like 6 days to verify my documents, then I was told they cant send me the money to my credit card because it is bin restricted what ever that means, I wonder why it wasnt bin restricted when I was depositing money then it was okay card but when I wanna withdraw money it is restricted, they told me to choose different withdraw method I was against that but I made a neteller account and then I was told I need to deposit money from neteller to get my withdraw I dont know what kind of policy is that but I guess this is just a scam site and not a legit casino, they send me the 50 euro back to my account which I just used on casino and lost all on purpose just to get rid of them and finish all my business with them. One advice to all the players that are reading this avoid this casino at all cost it is a fraud not a real deal... And also I have account on paddy power site where my card is not bin restricted when I wanna deposit money it is on my account in seconds and when I wanna withdraw money from paddy power I get it in 5 days max waiting time so that is one more proof that this is just a fraud site.
Heather Weeks
4 June 2022
I (like many others it seems) have had very negative experiences when it comes to making withdrawals.Extremely frustrating.The customer support through chat is very, very poor.Recently wanted to withdraw $850.My cc showed in the bank as a withdrawal method.I used it. Didnt work. Had to contact customer service. Took about an hour to have someone tell me withdrawals dont work to debit cards. I said its a credit card not a debit card. Didnt matter to the support person, they had no other answer for me.I had to try something else so I asked if there were any fees using Swift. I was told No. There are absolutely no fees to use Swift to withdraw. Great. Later when I went to make the withdrawal I chatted again and asked again...Any fees using Swift? No they said, no fees. Great. So I did the $850 and only $815 was deposited to my bank.It took 2.5 weeks and over 2 hours of my time for support to NOT provide me with an answer on where that money went.They just kept claiming it was my bank that charged me.I told them, there is no charge for $35 on my bank statement.The money never got to my bank.On the last chat I had, The guy came back after 30 minutes and said, David, from our side we paid the full 850 I replied - Yes I have understood that right from the start. I know that you paid out $850 but the problem is – I only received $835. My question has always been - Why did RV tell me there were no fees to withdrawal using Swift when clearly there are fees? Why would you do that? Why wouldnt you just tell me there would be a fee? His answer: I think the reason that they advised that there is no fees is because we dont ask any fees Just meaningless rubbish.I spent a lot of my time trying to get an answer on where that $35 went because of the principal of the matter (not the money - totally not worth my time for that amount of money) and I NEVER got an answer from them other than the above reply. I would warn anyone and everyone against using Royal Vegas simply because if you do have an issue, you will not get support from them.Horrible customer service experience. One of the worst Ive ever had in my life. The real capper that made me realize how bad it is was at the end of the last chat I said, Look I’ve had a really poor experience here and I’ve spent quite a bit of time and no one has answered my question.Is that not worth some kind of customer satisfaction amount? Like maybe even a small amount like the $35 in question? His answer – absolutely classic: “unfortunately I cannot do that, specially because of the recent winnings you had” Royal Vegas does not want you to win so don’t use them.
River Bond
7 April 2022
After spending quite money over time on Royal Vegas.Attempted my third time withdrawal and not impressed. Its just unfortunate to get such a hassle once you win anything and try to withdraw money. Sent document in and never get my money, theyre ask to sent document over and over. I wish I has read review about this site as I would of never joined. I would warn anyone and everyone aviod using Royal Vegas. 1 month never get money Way too long to withdrwal More then disappointing
Elizabeth Garcia
25 January 2022
The only reason it has one star is because you have to give at least one star before you can submit a review. Customer service is really terrible. After looking at some of the other reviews, it seems that is a problem for a lot of the players. I would suggest that these people that work in customer service should be given some training and if that doesnt help give them their walking papers. The wait time of LIVE CHAT is a joke. When I finally gave up and sent an email instead I was told too much time had passed had to do it within minutes of deposit. Very hard to do if you cant get a response from Live Chat in that time, and response to emails is 24 - 48 hours. I would not recommend Royal Vegas Casino to anyone.
Janelle Guerra
21 January 2022
I contacted the management team and they were very professional in resolving the issue immediately . They were able to return the funds to my account and close it permanently. They advertise that they promote responsible gaming and they Really do! I recommend this casino to players who are looking for great software, reliable staff and great customer service!
Josue Murphy
21 December 2021
Okay, so I read horrid reviews about Royal Vegas AFTER I had played for the first time. I was fortunate enough to win and withdrew my winnings. I was very concerned about my withdrawal and expected massive delays, errors, and constant communication with the casino (based on the reviews). I must say, this was NOT the case. I withdrew 3000 and it took 7 days from beginning to the end, my money was in my bank (via SWIFT) on the seventh day. Verification of documents was a breeze and the entire proc
Jamya Dean
24 November 2021
I had before good time in this casino, i played the last 5 years and was good before, but the last year the casino was very bad,
Camryn Rivera
8 November 2021
Today i register my account with royal vegas. What i can say is..horrible support i ever deal with.i face some difficulty on how to enable the free spins and she not helping at all.kept repeating the same answer although i had mentioned her more than 5x i already did what she ask me to do but still nothing happens.i told her that theres an error ever time when i click at the page but she doesnt seem to understand or care.even when i ask her twice do i have to make a deposit to get the fs. People said dont judge a book by its cover..but for me i will never buy a book where there got pigeon st on its cover. horrible support..totally will not recommend to others
Casey Rangel
27 September 2021
The Royal Vegas Casino: Ive been with you since I started Online gambling and to date you have never missed a beat many a good win many a loss but everything has always gone smoothly. You have top customer support always have (fortune lounge), Your downloadable client is always stable and smooth, next level website and marketing, E-Cogra Auditing, and withdrawals are a breeze ill be with you till rip nothing more to add except keep doing what your doing your doing it well. 10/10
Marlee Harrington
26 September 2021
I wish I had come here before playing at this casino. Good grief deposit bonus is 50x wagering requirement. I felt like I played all day trying to play it out. Got fed up and just did whatever so it would all just end. Now seeing these issues with withdrawals I am glad I never made it that far. Will stay away from now on!!!!
Lyric Lopez
22 September 2021
The only negative thing was my problems with the sign up and the fact that games lagged.
Rylie Mcknight
2 June 2021
Not much to crow about... same games as most other casinos.
Jaylen Potts
23 April 2021
Well after a very long i had played on a casino which has the one and only micro gaming software and it is by no doubt the best platform in the world. This one is a part of the very famous fortune lounge group and i think fortune lounge and micro gaming together in unbeatable. I got a 100% match up bonus which i left because i was going to play with my real cash as i always have a very good time playing with MG. I made a deposit of 60 and started with the one and only thunder struck which is li
Brenton Acevedo
18 April 2021
Im seriously gutted that 5k is the limit for payout weekly!!! Do you know how frustrating it is to have 400k be paid at 5k weekly... This is for a deposit on a house and now have to wait over a year to even be able to start getting things going !!! Id rather pay 20-50k just to get it faster
Cherish Faulkner
15 March 2021
Royal Vegas Casino is an elegant, sophisticated and regal. Players from Bosnia and Herzegovina here may find attractive and award-winning casino, with lots of exciting games, generous promotions and prominent additions. Royal Vegas Casino Launches Microgaming software - a leader in the development of casino games. You can enjoy some of the more than 500 casino games, divided into several categories, such as slots, table games, card games, video poker games and instant attraction. In many of the
Randy Barrett
15 March 2021
Poor customer service. Slow withdrawal times. Unapproved transactions on credit cards so use an ewallet. Dont honour bonuses. Poor all around.
Ethan Dickerson
13 March 2021
The treatment by the staff was horrible, I was inquiring about the promo they had going where you continue to play into casino earning points and youd get the do the Halloween witch wall to the house and every time youd get closer. Well initially that was going off without a hitch and I absolutely loved it was single handedly what drew me into the casino to stay. I played basically daily and then suddenly it wouldnt give me any more walks after 100s had gone in I thought that was strange and maybe a glitch, contacted them via live chat and they would not even look into it and assumed I just wanted free spins or something, I found it so offensive, I continued to try to explain the situation and try to explain how many deposits Ive made but the guy would not even acknowledge anything I was saying so seeing how it was completely useless I just ended the chat with have this is horrible service but you have a great day. I let it go, next promo which is currently on the spin to win promo the exact same thing is happening Ive gone through at leasttt 500 and Im still only sitting at 35%, but lessons were learnt do not contact them about it! Lol but why offer a promotion if your not going to honor it? That is what bothers me. Next Ive been waiting for about a month for my withdrawal, jumping through hoops and the process is very very very veryyyy slowwwww hopefully with this final step in the process I can expect to wait and additional week which seems to be their rate of withdrawal. Sighhh what was once my favorite casino is now on the short list.
Gilberto Ochoa
4 March 2021
Royal Vegas Casino offers a large number of excellent games that run more widely known Micorgaming software. Experimenting in the casino industry brings to us and hit and miss, sometimes both at the same time. Advances are small steps, but I think that it should wait for a casino that will set a new standard in order to obtain the progress of wind. I also think that we had just received from the casino called Royal Vegas, but at the moment I can not be absolutely sure of that - time will tell if
Amiya Fry
26 February 2021
Won $20k, after my initial withdrawal passed the (over) 48hr pending period I was contacted by phone to provide documents, which I did within 15min of the call. A pop up kept appearing telling me to submit same documents, and so I called support and they said that it was ok, pop up would disappear... then a few hours later I received an email stating: Since we still have not received all of your required verification documents, we have reversed your recent withdrawal back to your gaming account. As soon as we receive and approve your documentation, you may request another withdrawal it will be processed without delay. Like I said, this was merely hours after the (over) 48hrs it took my withdrawal to pass the pending period and AFTER I had submitted the required documents via email to the same casino rep who called me. Ive NEVER played at a casino where they return funds to your account AFTER the initial reversible period! Typically this was now wednesday, it would have to be pending again for another 48hrs, which is obviously where they want you to blow all the money! So friday afternoon in Sth Africa (where theyre based) rolls around and surprise surprise, I now had to wait until their Monday before anything would happen! It really is so dishonest. They know that youre probably a big gambler and therefore incredibly likely to spend that money and not have anything left to collect.. In the end I cashed out just over $5k, but of course they have a ridiculous rule Ive not encountered anywhere else where you can only receive $5k a week of any amount you withdraw. On top of this, if you contact support via anything but phone it is incredibly time consuming, 10min between exchanges, theyre really rude, close the chat, and dont actually solve a damn thing! Give these guys a miss if youre not up for being totally messed around!
Kymani Reid
18 December 2020
I joined Royal Vegas awhile ago but only just recently deposited. I had some luck and won $6500 which was great. I requested my withdrawal and couldnt recall if I had previously verified myself? So I contacted live chat to ask where I send my documents to so as I could begin the process if I hadnt already. Both times after stating my question I was put on hold receiving the same message over and over sorry for the delay I will be with u in a minute this went on for nearly half an hour until I finally gave up. I finally after my fourth attempt got through to someone who told me that I would have to watch my email for any updates and if any documents were needed I would be contacted. I couldnt understand why they could not like any other casino tell me if they were needed or not finally after 24 nearly 48 hours later I received an email saying I needed to upload my documents. I did so it has now been over 24 hours and nearing the 48hours and I still have not received notification as to whether they have been excepted. I also noticed that they advertise e wallet same day withdrawals but was informed that my method of Neteller was going to be a further 24-48 hours once processed. This has left me wondering if this casino is legit and if I will at all receive my money?
Tyshawn Roberson
12 December 2020
It has a great range of games and fair win rates. Ive really enjoyed the game-play and they have a massive range of gaming machines.
Maya Mcclure
16 November 2020
Some cool games, if you win bonus but, beware on getting your money withdrawn. It is a forever hassle.
Kali Ray
13 November 2020
We use to have great player support.
Eliana Parrish
20 September 2020
I like the games and that is the only thing that i like about this casino
Zion Klein
30 July 2020
So far, I dont see any bad things here yet. If I find any, I will let you know.
Demarion Pratt
20 May 2020
Royal Vegas Casino belongs to the Fortune Long group ,which uses Microgaming platform and from this group of casinos I think this Royal Vegas is very safe and trusted casino.I opened my account not so long ago,when i read few reviews about them that they are solid casino. When I saw how many complaints they had I didnt like that fact,but still knowing that is trusted casino I still decided to deposit there.The first playtime there I use the 1000 free play but didnt do anything with that kind of
Max Ball
18 May 2020
Friendly host, customer service, great deals and great games!!!
Ayden Deleon
6 April 2020
The games payout is too low all the time, they steal the players.
Ari Beard
23 March 2020
What do I Dislike: hmm when people give unfair commentary due to their lack of not reading all the terms and conditions hmm that covers it.
Jaqueline Abbott
17 March 2020
Their management team handled my self exclusion request very professional and confirmed that they passed on the information to Microgaming so I will not be able to gamble online at affiliated casinos.
Liliana Warner
14 March 2020
This casino is the dodgiest casino that i have come across. I opened an account at royal vegas over 2 years ago and it was one of the 1st casinos to go mobile so i used to deposit a few times a week and play mermaids millions, mega moolah and tomb raider on my iphone everyday. I would alternate between this mobile casino and platinum play mobileas well as all slots mobile and wild jack mobile casino, depositing at least2 times at each of the4 casinos. About 3 months later i couldnt log into my account at royal vegas so i went to live chat and was told it is due to some unnormalty that security pick up on. unfortunately will they not allow us to say any more due to the investigation I then emailed the security department and the reply i got was: the account was locked due to discrepancies picked up by our Special Investigations Unit and your account will remain locked in the meantime. We can unfortunately not provide you with the specific details behind the process of the discrepancies being identified as this would unfortunately negatively impact the security of the Casino and its processes. My response to the email: Please name the discrepancies that u have found that has resulted in the closure of my account Please do dont rubbish talk me by telling me that you cannot disclose the discrepancies identified as this would unfortunately negatively impact the security of the Casino and its processes. Please state how this would impact the casino security and its processes. im not asking you how you came up with these discrepancies. i just want to know what they I no i have not given any false information to you as my name & billing address can be verified and i only use my phone to play on your site & deposit with the same credit card every time so I KNOW that there are NO DISCREPANCIES on my part that is why both live help and ur security department cannot give me any explanation at all. They emailed back with the exact email reply that they had given me in the 1st place. Till this day i am still puzzled as to why my account was blocked becoz i have never ever cashed out at this site or any one of its sister sites. this casino doesnt even deserve a one starrating in my opinion
Simeon Crawford
26 February 2020
Ive had some small winnings off here a few times, I basically broke even , but thats more than I can say about other casinos Ive tried. The games are good, loved the promos while they lasted. I thought this casino was really fun and gave me the impression that I had a better chance of winning here.
Khloe Lara
9 February 2020
They deduct from all my withdrawals 12% fees for the casino even I lost too much in this casino! Very bad support, very slow withdrawal process, they have just Microgaming slots. I will never recommend this casino, keep away from this casino. I stopped playing and I switched to another one,i lost more than 40000 and they don’t give me any bonus, even when I make withdrawal they deduct 12% for the casino!!
Alma Kent
17 January 2020
Royal Vegas is Microgaming powered online casino and is part of a huge Fortune Lounge Group of online casinos. Along with five another casinos and I have played in all of them. As for Royal Vegas, I played there only once. I would say Royal Vegas bonus offer is pretty good if I compare it with other Microgaming powered casinos. Most of the time you will receive bonus offers via e-mail with 100% and more. As for wagering requirements it’s x 40 which is not so bad but I definitely prefer x 30 and
Solomon Buckley
22 December 2019
Im still waiting for a withdrawal from the 8th June 2015 (9 days). This is really disappointing as It doesnt allow me to continue to playing. I think they should tell their customers up front that they will have to wait weeks to benefit from any wins.
Emery Vincent
2 November 2019
This month Ive been playing in Microgaming powered casinos more than before because Ive started to love this software games. I saw Royal Vegas casino and wanted to join them to try their 100% welcome bonus (I liked the fact the minimum deposit for it was only 5$). However, the sign up part, which usually is the easiest part of gambling, I had a lot of problems with. First I tried to sign up via instant play, but it showed that something was wrong, then I downloaded their software, installed it
Cedric Hebert
23 October 2019
Customer Service is beyond terrible and rude. Trying to get a $100 cash withdrawl is like pulling teeth. Both chats to customer service took over 30mins for simple requests like the verification / withdrawl procedure etc... AVOID at all costs so many better online casinos. Still trying to withdrawal initial deposit amount days later.
Perla King
19 October 2019
I have played here for 15 years and in that time it was first on the list of casinos. I havent been playing for some time and I have changed currency in my account but when I done that they asked me to verify my account all over again ... and that verification process is more tightened
Mikaela Roberson
6 September 2019
Have been playing at royal vegas for a long time. Was a fairly big player before but hadnt played for several years. Decided to log back in and made a few small deposits, lasted a only a bit before my account ran empty. Received a 10 free spin - no deposit bonus. Dont know how but managed to win 2k plus and cleared the play through. Money came in bank account today (about 8 days days from when I placed the withdrawal request). One of the few casinos I trust, although withdrawal could be quicke
Frankie Ortiz
30 August 2019
Won 5000 $ got my money 2 days later in my Banks acc. Before play ING make short you give your Banks information all they need to justify you, after you play. Just won another 6000$ on the 24 mars Will get pay this week. You got to be patient whit the pending if you. Take money you Will start a New pending they Will Take it and you Will get your money whit all your good information no problem.
Gracelyn Craig
25 June 2019
I cant even remember what I liked about this Casino, its been so long since I have gone to their site. Initially I think I singed up with them for the good bonus offer they had at the time.
Lizbeth Richards
22 June 2019
Fake winning. More often winning and then loose it all. Prepare for more money to lose than winning. Even win no payout. Fraud.
Alivia Moran
6 June 2019
After spending quite some. Money over time on royal Vegas as well as sister casinos I have recently attempted my first withdrawal and am not impressed to say the least. Chat staff are in no way interested in helping solve any issues, concerns or disputes and are plain rude. Pending and processing time is more than I was originally advised and keep getting told untrue and false answers as to when my withdrawal will be complete as an attempt to temporarily keep me happy. Way too long for a withdrawal and what makes it so much worse is to be told wrong or misleading information by rude untrained staff who are mostly not helpful. When messaged via whatsapp three times I got no reply and when called several times not one time did anybody pick up the phone. More than disappointing.
Milagros Chung
3 June 2019
Ever since I lost VIP status from not playing (VIP service was excellent), regular customer support is not great. Inquiring about how much wagering I have left to clear my bonus was pretty much impossible with several people giving me all different numbers (ranging from $5000 - 100,000). Live chat is completely useless. Honestly, the support there is laughable with replies completely unrelated to my questions. I eventually just gave up with my inquiry and played a boat load of slots until I managed to clear it (by making sure I had no bonus balance left). Would easily be 10 stars if they got their support in order.
Ayla Sutton
1 June 2019
Nothing special. Just like other casinos! Same games!!!
Faith Chambers
14 May 2019
When I asked for email confirming that I was on self exclusion list at Microgaming, no one from Royal Vegas replied to my request I am very disappointed as I was given wrong information and was indeed able to gamble at another casino (Microgaming). I am still waiting for someone to email me confirmation that I am indeed on that list.
Eliezer Roman
29 April 2019
Customer service is horrible!! They never want to help you to the point where they will just the the conversation. They never give out a bonus for being a loyal customer where spi. Palace will if u ask. They have such good games and website layout its a shame they lack the customer service aspect :(
Ricardo Parker
22 March 2019
Never recieved my money. I completed wager 50x When I asked in a chat help they have excuse not to gave me money by saying account mistake, not going through, waiting time 4-7 business days then other email and slow chatting response time even 30 min. Still now I havent got my $1508.05. I totally believe its a fraud and blacklisted. Stay away.
Yadira Oliver
10 February 2019
What do I like? Almost everything! Ive won here in 2 times €10.000, isnt that something? Great casino, one of the best. Fair playing, fast pay outs, nice games, friendly support etc..... Im very satisfied. Everything works smoothly and never had troubles what so ever.
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