- Is one of the most experienced online casinos having been operating since 2000
- Offers a live chat option of customer support along with phone, fax, and email
- Can be translated to Chinese, Slovenian, English, Czech, and seven other common languages.
Ladbrokes is a popular name with online gamblers being in the United Kingdom having first started on the brick and mortar platform more than one hundred years ago. At the time of its establishment, the gaming entity offered bookmarker services in horse racing, which their services were offered in a large portion of the United Kingdom. Ladbrokes was a privately-owned company until 1967 when it joined the list of publicly traded companies in the London Stock Exchange. This casino has established headquarters in many countries across the globe including the United States, UK, Belgium, Ireland, and Spain. In the United Kingdom, Ladbrokes shops can be spotted in the streets where players can explore their bookmarker services or make physical deposits into their accounts.
Ladbrokes online casino has celebrated a lot of milestones over the years, many of which have earned it EGR and iGaming awards. The establishment has grown to offer an extensive range of betting services as well as sponsor actual sports events such The Challenge Cup and Scottish Football.
The over eight hundred thousand registered members of Ladbrokes are presented with a game collection of about four hundred games to play for free or real money. These games are sourced from Playtech, which struck a partnership with Ladbrokes back in 2013, and it stands strong to date. Some of the game categories that can be accessed include:
The provision of a welcome bonus has become a staple practice among online casinos, and Ladbrokes provides one that covers the first three deposits as follows:
These offers require a minimum deposit of twenty euros, and a playthrough requirement of twenty times binds all of them. Downloading the Ladbrokes application on mobile also earns punters 150 pounds in a 150% match promo.
Ladbrokes is mainly recognized for real money play, especially since in most regions it offers its bookmarker services along with its casino games. More than twenty cashier methods can be used when making deposits, and they include:
The least amount that can be cashed into Ladbrokes is five pounds, but the limit goes higher for options like PayPal and Neteller that can only allow minimum transactions of ten pounds. These requests are processed immediately, or almost immediately they are made.
A much shorter list is found in the withdrawal options section with only nine of them being able to support the function such as Visa Debit, PayPal, Entropay, Maestro, and Neteller. All cash-out requests are subjected to a pending period of six to twenty-four hours before they can be cleared as legitimate. E-Wallet transfers are the fastest and only keep players waiting for zero to forty-eight hours. All other channels last between two and five days. The least amount that can be taken out of an account is ten pounds while the most is 5000 pounds per day. Such a high limit stands unchallenged by most other gambling destinations, making Ladbrokes a hot spot for hefty rollers.
Money transfer in and out of Ladbrokes is made straightforward for the locals in some of their biggest markets by accepting multiple currencies including pounds, US dollars, Hong Kong dollars, Japanese yen, Denmark Kroner, New Zealand dollars, and more than five others. Some of the cashier channels listed above such as Visa and PayPal feature currency converters that ease things for punters in countries whose currency is not included.
The gambling services availed by Ladbrokes online casino are subject to the regulations stipulated by the UK Gambling Commission and Gibraltar Regulatory Authority. The UKGC holds the title of the biggest casino regulator in the world, and it excels in the task of running the gambling industry in the United Kingdom. This body is responsible for vetting the RNGs used to run Ladbrokes games, but it does not perform the task itself. Instead, the UKGC rents the services reputable independent vetting firms like Gaming Laboratories International to perform the tests. GLI is also responsible for auditing the establishment’s RTP rates.
Gibraltar Regulatory Authority chaperones the casino industry in Gibraltar, which is another big gambling market in Europe, and one of the most regulated. The licensing institution performs similar tasks to those of the UK Gambling Commission of testing games software and mediating issues between casinos and players.
Ladbrokes slots and other games can be launched in most countries that have a thriving gambling market, but in some states, this access is denied such as:
The full list of banned states can be found in Ladbrokes official website. In some of the countries where this restriction applies, the free to play game variations can still be played. Virtual private networks can also be used to launch the gambling den without revealing one’s IP address.
Even with restricted access in more than fifty countries across the globe, Ladbrokes is still available in a good number of gaming regions. The establishment has made access easier by clients in different jurisdictions with the inclusion of a multilingual feature that supports more than ten languages including Thai, Slovenian, English Portuguese, Norwegian, Hungarian, Spanish, Swedish, and Chinese. The customer support team also incorporates members that are fluent in all these languages to further Ladbrokes efficiency in service delivery.
Ladbrokes online casino is a trusted name among gambling destinations, and most reviews lean towards the positive elements delivered in its services. One of the areas that have been especially praised is the entity’s customer support team, and it can be contacted using a phone, fax, live chat, and email. Each of these options is available before and after account registration.
Three email addresses are available on the Ladbrokes website, and they each serve as information, customer services, and technical support platforms. This option and fax take the longest period of up to twenty-four hours to get a response. The use of a phone is much faster, but charges apply in all countries the casino is available in except the United Kingdom. The live chat option provides both swift responses and toll-free services, which makes it the most preferred contact channel. A detailed FAQ section can also be used as a reference for answers to questions commonly presented to the customer support team.
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